Holiday Insurance

Please click here for our Holiday Insurance information for travel from 1st January 2018. For travel up to 31st December 2017, please contact us for more information.

Booking Terms & Conditions

Please click here for our full Booking Terms and Conditions

Norwich City FC Season Ticket Offer Terms & Conditions

The offer is 10% off per person per booking. This offer is only open to current season ticket holders and/or members of Norwich City Football Club - you will be asked to confirm your season ticket number or membership number when booking. This offer is not to be used in conjunction with any other offer or promotion. This offer is valid until 31st May 2019. Not all pick-ups are always available for every tour so please see the holiday details or call for more information.


Win a £50 SunriseDirect Travel Voucher Full Terms & Conditions July 2018

Win a £50 SunriseDirect Travel Voucher Full Terms & Conditions July 2018

1. The promoter is: SunriseDirect (company no1815672) whose registered office is at The Old Bakery, Queens Road, Norwich, NR1 3PL.
2. Employees of SunriseDirect or their family members or anyone else connected in any way with the competition shall not be permitted to enter the competition.
3. All entrants must be over 18 years of age at the date of entry.
4. In processing any personal data relating to the entrants we will at all times comply with the provisions of the Data Protection Act 1998 and GDPR 2018.
5. Closing date for entry will be 31/12/2018. After this date no further entries to the competition will be permitted.
6. No responsibility can be accepted for entries not received for whatever reason.
7. Entries to the competition will be entered into a free prize draw where a winner will be selected at random and announced the first week of January 2019.
8. The promoter reserves the right to cancel or amend the competition and these terms and conditions without notice under exceptional circumstances.
9. The promoter is not responsible for inaccurate prize details supplied to any entrant by any third party connected with this competition.
10. No cash alternative to the prize will be offered. The prize is non-transferable. Prizes are subject to availability and the promotor reserve the right to substitute any prize with another of equivalent value without giving notice.
11. The SunriseDirect Voucher is redeemable against the balance of a NEW SunriseDirect booking only and is non-refundable and has no monetary value. Refunds will not be given against any unused values and the prize voucher must be used in one transaction only on new bookings made on or before it’s expiry date.

12. The winner will be notified by email and/or letter/phone within 10 working days of the closing date by means of contact information provided on competition entry.
13. The promoter’s decision in respect of all matters to do with the competition will be final and no correspondence will be entered into.
14. By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions and entry is deemed as acceptance of these terms and conditions.


Full List of Departure Points

Here is the full list of departure points from around the UK

Privacy Policy and Website Terms & Conditions of Use

Please click here for our website usage and privacy policy.


Errors and Omissions

Whilst we endeavour to ensure that all information is complete and accurate at all times, some items may change as a result of matters beyond our control. We will inform you of any material changes to any of the relevant details at the earliest opportunity, and always as part of the booking process, as a part of our commitment to quality customer service.


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Call FREE: 0808 169 5047
SunriseDirect, 113 Queens Road, Norwich NR1 3PL

Peace of mind

The UK Holiday Group Limited trading as SunriseDirect is an Appointed Representative of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486) and which is permitted to advise on and arrange general insurance contracts. VAT Number 394 3077 33
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